ANZ Bank has announced a $1.5 billion major investment program for its Australian business, which will see significant upgrades to ANZ’s distribution networks; simplifying products and processes; providing customers with additional mobile and flexible banking options; further improving the capability of front-line staff.

 

The Banking on Australia initiative will involve the following:

  • Major five-year refurbishment program of its branches with 46 expected to be completed by the end of 2012.
  • First Australian bank to conduct a major roll-out of Cisco videoconferencing within 43 remote branches, giving regional customers greater access to specialist advice.
  • Launch of first Australian banking app that processes same day credit and debit card transactions - every day of the year – using an iPhone or iPad.
  • Trial of ANZ mobile wallet using NFC technology on Android devices.
  • Launch of mobile banking app, ANZ Transactive for Mobile, which allows businesses to quickly and securely approve large payments while on the move.
  • Introduction of 800 ‘next generation’ ATMs into branches, allowing 24-hour access to many traditional teller services. 

 

ANZ CEO Australia Philip Chronican said: “A key pillar of ANZ’s super regional strategy is maintaining a leadership position in Australia and the Banking on Australia program is about investing in our business to make it easier for more Australians to bank with ANZ, while also simplifying the way we do business.”

 

More information on the initiative can be found here