The Federal Government has announced a new taskforce to crack down on overcharging of NDIS participants.

Minister for the NDIS, Bill Shorten MP, and Assistant Minister for Competition, Charities, and Treasury, Andrew Leigh MP, have announced an initiative that brings together the Australian Consumer and Competition Commission (ACCC), the NDIS Quality and Safeguards Commission, and the National Disability Insurance Agency in a collaborative effort to protect NDIS participants from being overcharged.

“The era of ripping off disabled people on the NDIS is over,” Shorten says. 

The taskforce aims to address injustices head-on, safeguarding the rights and financial wellbeing of individuals reliant on the NDIS.

The ACCC's role will focus on investigating and acting against misleading conduct, unfair contract terms, and anti-competitive agreements that adversely affect NDIS participants. Reflecting the seriousness of the initiative, penalties for those found in breach of the federal law are severe, ranging from permanent bans to possible criminal sanctions for fraud. 

The taskforce could be a beacon of hope for many, with participants welcoming the new protections as a means to end the financial exploitation that has plagued the community.

The establishment of the taskforce follows Recommendation 17 of the NDIS Review's Final Report, aiming to enhance regulatory response to quality and safeguards issues. 

Anyone concerned about excessive charge is encouraged to email the NDIS Quality and Safeguards Commission at This email address is being protected from spambots. You need JavaScript enabled to view it. or call 1800 035 544.